Patient GuideA- A+
Patients visiting JKC - Barsana may find the guidelines mentioned underneath useful in assisting themselves to avail a complete knowledge of the following & benefit from the services provided by the hospital.
REGISTRATION
Patients shall first avail a gate pass from the hospital personnel at the entrance gate of the hospital a day or two prior to their visit (This is done so as to limit the unprecedented rush at the hospital). After availing the gate pass, patients are allowed entrance to the Reception where they can give details of their case / illness. After registration the reception staff will guide the patients to respective OPD or treatment area.
BILLING
Since JKC - Barsana is a completely free hospital and patients are not charged for any service advised or prescribed by JKC physicians, thus Billing procedure is completely out of question.
ADMISSION
After consultation with the doctor, any patient advised admission will have to return to the Reception Desk and get admission formalities completed. The admission will be arranged by the receptionist in co-ordination with casualty or wards. Categories of room such as private room, of different type and semi-private ward beds are available at the hospital to patients in need of isolation.
VISITING HOURS
JKC - Barsana is glad to receive visitors who come to visit patients as they keep the spirits of patients high and this assists in patient’s speedy recovery. However, visitors are permitted only during the visiting hours, which is 12 noon to 1 pm and 5 pm to 6 pm daily. After the visiting hours, overstaying visitors would be asked to leave the hospital premises.
PATIENT’S ATTENDANT
Only one companion will be permitted to stay with an admitted patient during his stay at JKC - Barsana. Patient’s attendant will be issued with one non-transferrable entry passes during his stay at JKC. The attendant will have to carry the pass with him at all time while moving within the hospital premises and produce it to the Security Staff on duty, on demand.
General Information
VALUABLES
Patients been admitted in JKC, and their companions are responsible for their belongings and valuables that they carry. JKC - Barsana would not take any liability or responsibility of valuables lost.
TELEPHONE
Patients or their attendants in need of making any important calls can use the many STD/ ISD facilities available outside the hospital right across the road.
DIETRY
There are many canteens and hotels outside the hospital campus which cater for all JKC patients’ appetite needs apart from a hygienic canteen inside the JKP – Rangeeli Mahal campus just few meters away from the hospital. The hospital caters only for very poor patients.
